Game Based Learning
With limited turnaround time I created a game-based learning using a MVP approach by way if a creative concept and rapid development resources (stock images and Rise) Click image to see the course.
The 20K Why Webinar
Developed and Co-hosted an Artificial Intelligence (for sales) webinar series resulting in increased order size by 10.69% and
on average increased revenue by 27.96% in the immediate days following each session.
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Story Makes
Learning Sticky
This Rise training used story to make (KPIs) and Software processes meaningful in a human-centered way. It yielded a 9% increased Delivery Success Rate on a global scale. Click image to view the course.
Dealing With a Difficult Customer
People have many layers and customer support representatives see them all. Check out this Articulate Rise course with Vyond animations to gain an understanding of Difficult Customer Conversations. Click image to
preview file. Click here to see my process.
Scenario-Based Assessment
This Articulate Rise scenario tests dental supply sales reps as they try to make an onsite sale. Click image to preview course.
Scenario based learning, makes performance data relevant
This Rise scenario-based learning made Key Performance Indicator (KPI) data relevant to customer service agents. Along with story, custom cinemegraphs were created to keep the learner engaged, the story alive and the content easy to scale. Click image to see the course.
Blog Post for Articulate eLearning Heroes
When marketing meets eLearning in an online community format everybody wins. See this blog post I wrote for eLearning Heroes Click image to preview file - Download PDF to visit links
Working Context Yields Results
This Microsoft Teams Mobile training was launched one year after the software was deployed with the Microsoft training. It resulted in a 407% increase in app use and rise in service and equipment sales.
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Work Notes
Work notes with clearly defined steps meet the needs of call center representatives who cannot log into a course or view a video while helping associates. Click image to preview file.
Learning Data
This data set from Google Analytics shows learner demographics, behavior and interaction trends across the LMS (Moodle) where I installed the HTML code. Click image to preview file.
Life Cycle of a Learning Campaign
This 7 step process was developed to sync efforts among the L &D team and communicated processes and expectations to internal clients. Click image to preview file
Task-Based Virtual Learning Environment
This Storyline course is a 360 degree learning environment proof of concept. It explores a task-based activity in a multi-step process tracked by xAPI. Virtual environmental learning reduces training costs by reducing production disruption. Click image to see the proof of concept.
Storytelling and Theme for Context
This Articulate Rise course featured audio paired with stock images and stock video to support a story that portrayed the learners as a secret agent. Click image to preview course.
Easy Peasy Lemon Squeezy Micro Learning
This Articulate Rise module addresses fan FAQ for associates in the field. Click image to preview course.
